With growing pressures on student retention, universities must make full use of the data at their fingertips. This workshop will examine what data is most useful and how these metrics can highlight what is, and isn’t, working in current support strategies to drive engagement, ensure retention and secure outcomes. A key focus will be on empowering staff to confidently utilise data in their roles, creating a culture where insight drives action. How can institutions data to identify students at risk and intervene before issues escalate with personalised support?